Shipping Information

Every one of Curvy Couture intimates is designed with superior quality and support. To put it simply: We want you to love the fit as much as we do!

 

Once your order has shipped, you will be sent an email confirmation which includes a tracking number.

 

Curvy Couture ships in-stock items within 2-3 business days, excluding holidays. Express shipping methods will ship the same day for in-stock items on orders placed by 3pm EST.  Shipments are sent via UPS, FedEx or other carriers at our discretion.  For continental US addresses, please anticipate in-stock items to arrive within 4-8 business days.

 

Sorry, Curvy Couture does not ship to PO Boxes.

 

Free shipping on $75 or more is based on Standard Ground shipments
(Not including shipments to Hawaii, Puerto Rico or Alaska.)
Expedited shipping is available for an extra charge, see below for details (availablity varies based on your shipping address).  Shipping fees are not refundable.

 

†Offer applies to Continental US addresses only. Must be logged in.

*Delivery Times are estimates based on typical transit, and are calculated beginning on the first business day AFTER your order is shipped.

All transit days are business days (Monday-Friday, excluding US holidays).

 

 

RETURN POLICY

 

Falling in love with Curvy Couture’s fit over the Internet can take a couple tries, we get it. We'll gladly help you find another size or style, or refund your purchase altogether, as long as your order is eligible for return:

  • Contains your Completed Return Form
  • Purchased less than 30 days ago
  • Have not been worn, altered or washed
  • In original packaging with all tags
  • Must have original receipt or order number
  • Underwear has only been tried on over your own
  • Sorry, all clearance items are final sale and are not eligible for a refund or exchange

 

Elligible returns can be sent back with the pre-paid return label provided in your shipment.

 

Misplaced your return slip? We are more than happy to provide another for you.

Call us at (US Toll Free) 1.855.882.8789 or email us at customerservice@curvycouture.com for further assistance - please allow up to 2 business days for a response.

 

Need help finding the right size to order?

Contact us for a personalized fit recommendation, or even just to talk about how your fit experience was with our intimates —and what you were looking for—we'd love to help you find the perfect piece(s)!